Privacy Policy

Last Updated: [Insert Date]

Welcome to Hockey Gear Shop (“we”, “us”, or “our”). At hockeyprogear.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect several types of information to provide and improve our services to hockey players, parents, and teams worldwide:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase.
• Transaction Data: Details about purchases you’ve made, including products ordered, payment method, and order history.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including the pages you visit and products you view.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for hockey equipment and accessories
• To communicate with you about your orders, account, or customer service requests
• To improve our website, products, and customer service
• To prevent fraud and enhance the security of our website
• To provide personalized recommendations for hockey gear based on your browsing and purchase history
• To send marketing communications (only if you’ve opted in)
• To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: With third parties who provide services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT service providers.
• Legal Requirements: When required by law or to respond to legal process, to protect our customers, to protect lives, or to protect the rights or property of Hockey Gear Shop.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect the security of your personal information:

• All transactions are processed through PCI-compliant payment processors
• SSL encryption technology protects your payment information during transmission
• We store personal data only as long as necessary for the purposes outlined in this policy
• Data is stored on secure servers with limited access

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work hard to protect your information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete personal data.
• Deletion: You can request deletion of your personal data under certain circumstances.
• Opt-out: You can opt out of marketing communications at any time by using the unsubscribe link in our emails.
• Restriction: You can request restriction of processing of your personal data.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and login information
• Analyze how our website is used to improve performance
• Provide personalized content and recommendations for hockey gear
• Track the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

7. International Data Transfers

As we serve customers globally (excluding certain restricted regions), your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure appropriate safeguards are in place to protect your data during these transfers.

8. Children’s Privacy

While we sell youth hockey equipment, our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.