Last Updated: [Insert Date]

Welcome to Hockey Gear Shop (“we,” “us,” or “our”) at www.hockeyprogear.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. General Information

Hockey Gear Shop is an online retailer specializing in high-quality hockey equipment and accessories for players of all ages and skill levels. Our products include protective gear, clothing, and accessories for hockey enthusiasts worldwide.

2. User Obligations and Responsibilities

2.1 Account Registration

While you may browse our site without registering, certain features require account creation. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use

2.2 Prohibited Conduct

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our site
  • Use any automated means to access our site without permission
  • Misrepresent your identity or affiliation

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our hockey equipment. However, we do not warrant that product descriptions, colors, or other content are completely accurate, reliable, or error-free.

3.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Safety Equipment

Certain protective gear (helmets, cages, visors, baselayer socks) cannot be returned for health and safety reasons as noted in our Return Policy.

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent activity

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that you have the legal right to use any payment method you provide.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time without notice. You are responsible for any taxes, duties, or customs fees that may apply to your order.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information when your order ships.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 USD via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 USD via EMS (15-25 business days after shipment)

Note: We do not ship to certain Asian countries and remote areas. Delivery times may vary due to location and customs processing.

5.3 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs clearance, or other factors beyond our control.

6. Returns and Refunds

6.1 Return Policy

You may return most items within 15 days of receipt for a refund or exchange, provided:

  • The item is unused and in original condition
  • The original packaging and tags are intact
  • You provide proof of purchase

6.2 Non-Returnable Items

For health and safety reasons, the following cannot be returned:

  • All hockey helmets (Junior, Senior, Youth)
  • Helmet cages and visors
  • Baselayer socks

6.3 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days
  2. Receive Return Authorization (RMA) number
  3. Ship items with RMA number included

6.4 Refunds

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 3-5 business days
  • PayPal: 1-3 business days

Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Hockey Gear Shop shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Damages resulting from product misuse or improper fitting

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Hockey Gear Shop
3107 Hillhaven Drive
Los Angeles, US 90046
Email: [email protected]
Phone: +1 (310) XXX-XXXX (9AM-5PM PST)

Thank you for choosing Hockey Gear Shop – your trusted source for quality hockey equipment worldwide!